What this page is — and what it isn't
Two different documents often get run together under one heading, so to be explicit: this page is the engagement contract — the terms on which I do paid design work for you. It is not a set of website terms of use, and simply reading this site puts you under no agreement with me. Conditions for using the site and its content are in the Legal notice; how data is handled is in the Privacy Policy. What follows applies from the moment you engage me for work.
Scope & agreement
Each engagement is defined by its written scope (the offer description, or the configured summary agreed on our call). By paying, you accept these terms. These terms are written for business clients; if you are purchasing as a consumer, see the consumer note below.
The guarantee, precisely
Every audit carries this guarantee: if the delivered report does not contain at least three fixes you consider worth shipping, you pay half. Mechanics: you judge, not me; invoke it by email within 14 days of delivery; the remedy is a 50% refund of the fee paid for that audit. It applies to audits, not sprints.
Payment & cancellation
Audits are paid in full at booking. Sprints may be split 30% deposit / 70% at delivery. If you cancel before work begins, you receive a full refund; once work has begun, the deposit is retained as a kill fee. Late balance payments accrue no work: delivery pauses until settled.
Intellectual property
All deliverables and the rights to them assign to you on receipt of final payment. Until then, they are licensed for internal evaluation only. My general methods, templates, and know-how remain mine.
Liability
My total liability for any engagement is capped at the fees you paid for it. I am not liable for indirect or consequential damages. Deliverables are professional recommendations; decisions to implement them, and their outcomes, are yours.
Confidentiality
Anything you share for an engagement is treated as confidential, used only to deliver the work, and never shown publicly without written permission. Formal NDAs: happy to sign yours.
Governing law
This engagement contract is governed by the laws of Spain, and the courts of Barcelona have jurisdiction. Two clarifications, because this clause is routinely misread. First, it governs the work we agree to do — it is not a claim about where you are, where you are taxed, or what law applies to your own business. Second, if you are a consumer rather than a business, neither half of that clause works against you: choosing Spanish law does not deprive you of the protection of the mandatory consumer rules of the country where you live, and the Barcelona forum does not bind you either — an EU consumer can only be sued in the courts of their own country, and may choose to bring a claim against me either there or here. For larger engagements I'm open to agreeing a different governing law or forum in a signed scope of work; where we sign one, that document governs and these terms fill the gaps.
Consumer note (B2C)
If you purchase as an EU consumer, you have a 14-day right of withdrawal for services. By requesting that work begin within that period, you consent to delivery starting and acknowledge that the withdrawal right lapses once the service is fully performed.